### Answer the first question quickly.
When a potential client arrives, they should know within seconds what kind of business you are and whether you solve their problem. Clear headings and direct summaries work better than vague, clever statements.
### Structure for scanning, not just reading.
Most visitors scan before they commit. Use clear section titles, short paragraphs and distinct typographic hierarchy so readers can find what is relevant to their situation without searching.
### Offer one clear next step.
Avoid ending pages with passive dead ends. Every service page or case study should guide the visitor toward an intentional action: reviewing a case study, downloading a brief, or submitting an enquiry.
PRACTICAL NEXT STEP
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